HOW DO WE DELIVER WORLD-BEATING QUALITY
TO OUR CUSTOMERS?
Orb’s primary concern is our customer’s experience of solar energy. Key to that is a quality product, and skilled installation. But beyond the product and the installation, solar systems benefit from reliable after-sales service.
In-house solar panel manufacturing
At Orb Energy we make our own solar panels in-house to deliver the best quality.
Installation overseen by Orb’s qualified technicians
We take pride in delivering the highest quality rooftop solar installation in the Indian solar industry.
And we don’t skip on components – for example with our rooftop solar system you can expect:
Connecting to the power grid
Customers can take advantage of the hassle-free process of grid synchronization following the installation of a grid-tied solar system. Orb Energy handles the entire synchronization process for the customer, beginning with:
Unique Orb App to track your solar output and return on investment (ROI)
The Orb Energy App tracks the performance of your rooftop solar system in real time and displays hourly, daily, monthly, and yearly graphs. Furthermore, the Apps correlate your system’s data with your ROI by displaying total savings, monthly and annual savings, payback and the impact on carbon offset.
AFTER SALES SERVICE
Orb’s primary concern is our customer’s experience of solar energy. Key to that is a quality product, and skilled installation. But beyond the product and the installation, solar systems benefit from reliable after-sales service. That is why Orb organizes three free preventative maintenance visits in the first year to ensure your system is working optimally. Then we offer a range of service packages for cleaning and maintenance of your system.
If you require immediate after-sales service to rectify a fault, please call us on the toll free number 1800 121 2282 or email firstname.lastname@example.org. An Orb technician will visit within 48 hours of a complaint.