We invite you to contact us. Whether you are interested in buying a new system, or have an existing system and wish to upgrade, please do not hesitate to be in touch. Orb has a dedicated sales force, staffed by a committed team of professionals waiting to assist you.
You can send us an email by filling in the contact form. Or you can call us toll free on 1800 3010 1650 (outside India please call +91 9900520505).
After Sales Service
Orb’s primary concern is with the customer’s experience of solar energy. Key to that is a quality product, and skilled installation. But beyond the product and the installation, solar systems benefit from reliable after-sales service. That is why Orb organizes free preventative maintenance visits in the first year to ensure your system is working optimally.
If a customer requires immediate after-sales service to rectify a fault, they can visit our nearest branch, or call our toll free number 1800 3010 1650 or email firstname.lastname@example.org; An Orb technician will visit within 48 hours of a complaint.
In addition, Orb offers customers who have bought directly from its branch network a chance to buy an annual maintenance contract (AMC). Customers can buy on a yearly basis, or they can also buy a 4-year AMC at the time of purchase. Since the first year is provided free, customers get a 4+1 AMC – for a total of 5 years. Orb’s AMC includes free call-out whenever required and free preventative maintenance visits. Parts are extra.
Orb’s channel partners work out of their own establishments, and sell Orb’s products in addition to their existing business and product lines. If you are interested in joining the growing community of Orb channel partners, enter your details here.
Please see below for available job openings at Orb Energy. Click on the link to see the relevant job description. Then, enter your details in the contact form, and submit, to express your interest in working with us.